{"id":901,"date":"2025-08-12T00:10:58","date_gmt":"2025-08-12T00:10:58","guid":{"rendered":"https:\/\/wildforce.mx\/inicio\/?page_id=901"},"modified":"2025-08-12T00:13:16","modified_gmt":"2025-08-12T00:13:16","slug":"politica-de-garantia","status":"publish","type":"page","link":"https:\/\/wildforce.mx\/inicio\/politica-de-garantia\/","title":{"rendered":"Pol\u00edtica de Garant\u00eda | Wild Force"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"901\" class=\"elementor elementor-901\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c099684 e-flex e-con-boxed e-con e-parent\" data-id=\"c099684\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e59e5e elementor-widget elementor-widget-text-editor\" data-id=\"9e59e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00daltima actualizaci\u00f3n:<\/strong> 11-08-2025<\/p><p>En <strong>Wild Force<\/strong>, respaldamos la calidad y el rendimiento de nuestras PCs gaming. Todos nuestros productos est\u00e1n ensamblados con componentes de alta gama y pasan por estrictos controles de calidad antes de su entrega. Esta <strong>Pol\u00edtica de Garant\u00eda<\/strong> describe el alcance, t\u00e9rminos y condiciones aplicables en todo el territorio de los Estados Unidos Mexicanos.<\/p><ol><li><strong> Cobertura de Garant\u00eda<\/strong><\/li><\/ol><ul><li>La garant\u00eda cubre <strong>defectos de fabricaci\u00f3n<\/strong> y <strong>fallas t\u00e9cnicas<\/strong> de los componentes originales instalados de f\u00e1brica.<\/li><li>El per\u00edodo de garant\u00eda es de <strong>12 meses<\/strong> a partir de la fecha de compra, salvo que el fabricante del componente especifique un periodo mayor.<\/li><li>Algunos componentes, como tarjetas madre, tarjetas gr\u00e1ficas, memorias RAM o discos duros, pueden tener <strong>garant\u00eda directa del fabricante<\/strong> (por ejemplo, ASUS) de hasta 3 a\u00f1os.<\/li><\/ul><ol start=\"2\"><li><strong> Exclusiones de Garant\u00eda<\/strong><\/li><\/ol><p>La garant\u00eda no cubre:<\/p><ul><li>Da\u00f1os ocasionados por golpes, ca\u00eddas, l\u00edquidos o agentes externos.<\/li><li>Falla o mal funcionamiento por <strong>mal uso, instalaci\u00f3n de software no autorizado o modificaciones f\u00edsicas<\/strong>.<\/li><li>Alteraciones, manipulaci\u00f3n de sellos de seguridad o apertura no autorizada del equipo.<\/li><li>Problemas derivados de fluctuaciones de voltaje o falta de protecci\u00f3n el\u00e9ctrica adecuada.<\/li><li>Desgaste normal de piezas o accesorios (ventiladores, pasta t\u00e9rmica, cables, etc.).<\/li><\/ul><ol start=\"3\"><li><strong> Procedimiento para Hacer V\u00e1lida la Garant\u00eda<\/strong><\/li><\/ol><ol><li>Contactar al \u00e1rea de soporte de <strong>Wild Force<\/strong> a trav\u00e9s de:<ul><li>\ud83d\udce7 <strong>Email:<\/strong> soporte@wildforce.mx<\/li><li>\ud83d\udcde <strong>Tel\u00e9fono:<\/strong> +52 55 9149 2233<\/li><li>\ud83d\udccd <strong>Formulario de Garant\u00eda<\/strong> en <a href=\"https:\/\/wildforce.mx\/inicio\/soporte-y-garantias\/\">wildforce.mx\/soporte y garantias<\/a><\/li><\/ul><\/li><li>Presentar:<ul><li>Comprobante de compra (factura o ticket).<\/li><li>N\u00famero de serie del producto.<\/li><li>Descripci\u00f3n detallada de la falla.<\/li><\/ul><\/li><li>El equipo ser\u00e1 evaluado por el \u00e1rea t\u00e9cnica para determinar si el problema est\u00e1 cubierto por la garant\u00eda.<\/li><\/ol><ol start=\"4\"><li><strong> Tipos de Atenci\u00f3n<\/strong><\/li><\/ol><ul><li><strong>Atenci\u00f3n en Centro de Servicio Autorizado<\/strong>: El cliente enviar\u00e1 o entregar\u00e1 el equipo para revisi\u00f3n.<\/li><li><strong>Garant\u00eda con fabricante<\/strong>: En caso de ser un componente ASUS u otra marca con cobertura extendida, se gestionar\u00e1 directamente con el fabricante.<\/li><li>El tiempo estimado de diagn\u00f3stico es de <strong>5 a 10 d\u00edas h\u00e1biles<\/strong>.<\/li><\/ul><ol start=\"5\"><li><strong> Alcance Territorial<\/strong><\/li><\/ol><p>Esta pol\u00edtica de garant\u00eda es v\u00e1lida en todo el territorio de los Estados Unidos Mexicanos.<\/p><ol start=\"6\"><li><strong> Responsabilidad Limitada<\/strong><\/li><\/ol><p>La responsabilidad de <strong>Wild Force<\/strong> se limita exclusivamente a la reparaci\u00f3n o sustituci\u00f3n del producto, sin cubrir da\u00f1os consecuenciales o p\u00e9rdidas derivadas del uso o imposibilidad de uso del equipo.<\/p><ol start=\"7\"><li><strong> Modificaciones a esta Pol\u00edtica<\/strong><\/li><\/ol><p><strong>Wild Force<\/strong> se reserva el derecho de modificar esta pol\u00edtica en cualquier momento, publicando la versi\u00f3n actualizada en su sitio web.<\/p><p>\ud83d\udccc <strong>Nota:<\/strong> Recomendamos conservar la caja y empaques originales para cualquier tr\u00e1mite de garant\u00eda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00daltima actualizaci\u00f3n: 11-08-2025 En Wild Force, respaldamos la calidad y el rendimiento de nuestras PCs gaming. Todos nuestros productos est\u00e1n [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-901","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/pages\/901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/comments?post=901"}],"version-history":[{"count":5,"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/pages\/901\/revisions"}],"predecessor-version":[{"id":906,"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/pages\/901\/revisions\/906"}],"wp:attachment":[{"href":"https:\/\/wildforce.mx\/inicio\/wp-json\/wp\/v2\/media?parent=901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}